Terms of Use
Last updated: May 22, 2026
1. Introduction
Welcome to Chreodex. These Terms of Use govern your access to and use of our website, mobile application, and services, including our personalized eye health assessment quiz and supplement recommendations. By accessing or using our services, you agree to be bound by these terms.
2. Acceptance of Terms
By accessing our website, completing our eye health quiz, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.
3. Eligibility
Our services are intended for individuals who are at least 18 years of age. By using our services, you represent that you are at least 18 years old and have the legal capacity to enter into binding agreements. If you are under 18, you may only use our services with the involvement of a parent or guardian.
4. Our Services
Chreodex provides personalized eye health supplement recommendations based on your responses to our health assessment quiz. Our algorithm analyzes over 100 health factors including your age, lifestyle, diet, screen time, existing conditions, and family history to create a customized vitamin formula designed to support your eye health. We deliver pre-packaged daily supplement doses directly to your door on a subscription or one-time purchase basis.
5. Medical Disclaimer
IMPORTANT: Chreodex products and services are dietary supplements intended to support eye health and are NOT intended to diagnose, treat, cure, or prevent any disease. Our quiz and recommendations do not constitute medical advice. Always consult with a qualified healthcare professional or ophthalmologist before starting any supplement regimen, especially if you have existing health conditions, are taking medications, or are pregnant or nursing. If you experience any adverse effects, discontinue use and consult a healthcare provider immediately.
6. Account Responsibilities
When you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. We reserve the right to suspend or terminate accounts that contain false information or are used in violation of these terms.
7. Subscriptions and Payments
Our subscription service delivers your personalized supplement formula monthly. You may cancel, pause, or modify your subscription at any time through your account dashboard. Cancellation requests must be submitted before your next billing date to avoid charges for the upcoming month. We offer a 90-day money-back guarantee on your first order. Refunds are processed within 10 business days. Prices are listed in Kazakhstani Tenge (₸) and may be subject to change with advance notice.
8. Intellectual Property
All content on our website and application, including but not limited to text, graphics, logos, images, the Chreodex brand, our proprietary health assessment algorithm, formulation methodology, and software, are the property of Chreodex and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
9. Prohibited Uses
You agree not to use our services for any unlawful purpose or in violation of these terms. Prohibited activities include: attempting to access other users' accounts or personal data; interfering with or disrupting our services; submitting false health information in the quiz; reselling our products without authorization; using automated systems to access our services; or engaging in any activity that could damage our reputation or services.
10. Disclaimer of Warranties
Our services and products are provided "as is" without warranties of any kind, either express or implied. While we base our recommendations on peer-reviewed research and clinical studies, we do not guarantee specific results from using our supplements. Individual results may vary based on factors including adherence to the supplement regimen, overall health, lifestyle choices, and genetic factors.
11. Limitation of Liability
To the maximum extent permitted by law, Chreodex shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products. Our total liability shall not exceed the amount you paid for our products in the twelve months preceding any claim. This limitation applies regardless of the legal theory upon which your claim is based.
12. Changes to Terms
We reserve the right to modify these Terms of Use at any time. We will notify you of significant changes by posting the updated terms on our website and, where appropriate, by email. Your continued use of our services after changes become effective constitutes acceptance of the revised terms. We encourage you to review these terms periodically.
13. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the Republic of Kazakhstan. Any disputes arising from these terms or your use of our services shall be resolved through the courts of Almaty, Kazakhstan, unless otherwise agreed upon by both parties.
14. Contact Us
If you have questions about these Terms of Use or our services, please contact us at ceo@chreodex.com. We are committed to addressing your concerns and providing excellent customer service.